Accountability Principles Standard AA1000 Index

Principle Applied Methods Reference to the Section within the Report/ GRI Standards

Inclusivity

Identification of key stakeholders and dialogue to understand key issues

  • The Group at a Glance/ Business Model
  • Sustainable Development/ “Vision 2025” Strategy, Stakeholders, Material ESG Topics, Membership in Organisations
  • Renewable & Alternative Energy Sources/ Increase Capacity of our Renewable Energy Sources
  • Our People/ Human Rights and Equal Opportunities for Employees and Partners
  • Corporate Governance & Business Ethics/ Board of Directors
  • GRI 2-29

Materiality

Identification of issues which are important to the company and its stakeholders

  • Sustainable Development/ Stakeholders, Material ESG Topics

Responsiveness

Responsiveness to key issues and transparency on performance

  • Sustainable Development/ Contribution to Sustainable Development Goals
  • Renewable & Alternative Energy Sources/ Increase Capacity of our Renewable Energy Sources
  • Value Creation/ Local Community Relations, Corporate Responsibility Actions
  • Our People
  • Market/ Quality and Safety of Products and Services, Customer Service at Fuel Stations
  • Critical Incident Risk Management
  • Corporate Governance & Business Ethics/ Board of Directors, Business Ethics, Compliance and Transparency
  • GRI 2-29

Impact

Analysis of direct and indirect impact of the company’s actions

  • The Group at a Glance/ Business Model
  • Sustainable Development/ Contribution to Sustainable Development Goals
  • Climate Change/ Energy Consumption & Greenhouse Gas Emissions
  • Renewable & Alternative Energy Sources/ Sustainable and Alternative Fuels
  • Sound Management Of Natural Resources/ Waste management and Circular Economy Practices, Sustainable Water Management
  • Value Creation/ Generation and Distribution of Economic Value, Corporate Responsibility Actions
  • Our People/ Human Rights and Equal Opportunities for Employees and Partners
  • Market/ Quality and Safety of Products and Services
  • Critical Incident Risk Management
  • Corporate Governance & Business Ethics/ Corporate Governance
  • Innovation & Digital Transformation
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