Digital Transformation is a key strategic priority for HELLENiQ ENERGY on the road to sustainable growth with tangible benefits at the business level and a positive impact on stakeholders and society. In particular, this approach contributes positively in:
At the same time, HELLENiQ ENERGY recognizes that Digital Transformation is essential for operational transformation and the further development of human capital, creating the fundamental conditions for the cultivation and upgrading of knowledge and skills of human resources. In this context, the Group invests in digital education programs, such as the Centers of Excellence and the Digital Academy, in order to provide the appropriate learning tools and resources, such as the promotion of new skills and work practices as mentioned above.
The Digital Transformation program aims to leverage and integrate digital technologies and skills, such as advanced Data Analytics, Machine Learning, Cloud, Artificial Intelligence, Process Optimization / Automation and the Internet of Things (IoT) across the entire range of the Group’s business activity, transforming the way it operates and creates value. In addition, it aims to develop a new culture and way of doing things for the Group and its people. In order to implement the digital initiatives more effectively, joint/mixed working groups have been set up by subject, consisting of executives who are familiar with the needs and processes of the business, specialized partners in digital technologies and persons responsible for the implementation and monitoring of such initiatives. This approach is accompanied by a program of upgrading skills and strengthening the organization with new digital capabilities, allowing all participants to contribute to this effort.
Given that HELLENiQ ENERGY integrates multiple business activities, the program is structured around three distinct pillars:
In the near future, additional initiatives related to the Group’s new business activities are expected to be included, with the ultimate goal of successfully implementing the Group’s energy transition strategy.
In addition, the Group has completed the necessary Digital Transformation planning; this multi-year plan has already started being implemented with measurable and significant financial results. The objective is to transform the Group through a multi-year plan with a total investment of more than 40 million euros, which includes more than 70 digital initiatives that will bring the Group benefits and will exceed 50 millions euros per year when fully operational
HELLENiQ ENERGY, holding a leading position in the energy transition of Southeast Europe and wishing to further strengthen its extrovert strategy and innovation, founded the new IT and Digital Transformation company, HELLENiQ ENERGY Digital, in December 2021, the strategic directions of which are structured as follows:
HELLENiQ ENERGY Digital leverages innovative technologies and flexible collaboration models to deliver services that facilitate rapid decisionmaking, with a focus on collaboration and effective governance.
15 Digital Initiatives
have been completed in 2022, 10 of which were launched within the year
13 Digital Initiatives
launched in 2022 and are ongoing
6 Digital Initiatives
completed by 2022
5 Digital Initiatives
are underway, 4 of which
started in 2022
Launch of an up-to-date Loyalty platform
The most important prerequisite to successfully implement the Digital Transformation program is the training of HELLENiQ ENERGY’s human resources. Further enhancement of knowledge and skills and cultivation of new necessary digital skills, in connection with a good knowledge of business processes, is a priority for achieving the objectives of the program. At the same time, the Group’s investment in its people is reflected and works positively as a benefit to society as a whole.
To promote the specialized disciplines required, two Centers of Excellence (CoEs) have been established and are in operation for Advanced Data Analysis and Modeling (Data Science), and for Automation and Robotics solutions (Process Automation). The CoEs aim to support digital initiatives on their area of expertise by providing specialized services and implementing best practices in all HELLENiQ ENERGY’s development pillars.
In addition, a new practice of collaboration and internship for graduates of the National Technical University of Athens is introduced through their participation in the Corporate Process Optimization and Project Management (PMO) team, gaining valuable work experience and technical knowledge.
In 2022, executives, directly involved in the Group’s digital initiatives, attended 560 hours of distance learning in relevant concepts and digital technologies through the Centers of Excellence and more than 1,200 hours to date. In addition, the Digital Academy is being implemented following the selection and procurement of a specialized platform for the delivery of educational content, providing complex learning programs in the various fields of digital technologies.