INDICATOR: 11.14.5

The energy crisis has highlighted the real value of social actions of sustainable businesses worldwide. The crisis ‘pushed’ Organizations and Businesses to implement additional CSR actions, creating a climate of confidence in the implementation of sustainability practices. Corporate responsibility has emerged as an important element in the private sector’s response to these expectations and demands.

For additional information about our contribution to society, please see Sustainability Report, Ch. Value Creation

1. Financial support to improve the quality of life of low-growth areas: See GRI 203-1 for relevant projects.
2. Economic impact of improving or deteriorating social or environmental conditions: see Sustainability Report, Chapter ‘Climate Change’ for actions aiming at improving environmental conditions. for actions aiming at improving environmental conditions.
3. Availability of products and services for those on low incomes: Sustainability Report, Chapter Value Creation – Corporate Responsibility Actions, for fuel donations and food vouchers.
4. Enhancing skills and knowledge amongst a professional community or in a geographical region: see Sustainability Report, Chapter Value Creation – Corporate Responsibility Actions
5. Support for jobs in the supply chain or distribution chain: see Ch. Value creation – Local communities
6. Economic impact of change in location of operations or activities: In the process of staff recruitment, at HELPE RSSOPP, there is a procedure in place which is in favor of the permanent residents of the municipalities neighboring our refineries.
7. Significance of the impacts in the context of stakeholder priorities: In early 2022, the 5th Materiality Study (see Ch. Sustainable Development – Material ESG Topics) based on a questionnaire and interviews with stakeholders inside and outside the company. Surveys, regular communication and consultations are used to identify investments in infrastructure and other actions to benefit local communities and to understand significant indirect impacts at the local level. The evaluation of the findings has led to the design of relevant actions. It was recorded that local communities expect actions with a focus on supporting the unemployed, providing health services, supporting the elderly and vulnerable groups in general. In addition, the direct and indirect impacts are taken into account in the design of any new investment.